Support & Help

About BaeBae

BaeBae is your comprehensive parenting companion app, designed to guide you through your baby's developmental journey. We provide evidence-based milestones, activities, product recommendations, and care guidance to support you and your baby's growth.

Contact Support

Email: [email protected]

Response Time: We aim to respond within 24 hours

Available: Monday - Friday, 9 AM - 6 PM EST

Frequently Asked Questions

How do I track my baby's milestones?

Navigate to the milestones section in the app and select your baby's current age phase. You can mark milestones as achieved and receive personalized activities to support development.

Are the product recommendations safe?

Yes, all our product recommendations are curated by child development experts and meet international safety standards. We only recommend products that are appropriate for your baby's age and developmental stage.

How do I update my baby's information?

Go to your profile section in the app, select your baby's profile, and update their information including birth date, current phase, and any specific needs.

Can I share memories with family members?

Yes! You can create family groups and share photos, videos, and milestone achievements with family members. Use the invite code feature to add relatives to your family circle.

How do I report a bug or issue?

Please email us at [email protected] with a detailed description of the issue, your device information, and steps to reproduce the problem. Screenshots are helpful!

How do I formula feed my baby?

Formula feeding is a safe and nutritious option for your baby. Always follow the instructions on the formula package, use sterilized bottles, and feed your baby on demand. Our app provides detailed guides and tips for formula feeding in the care section.

Privacy & Data

We take your privacy seriously. Your data is encrypted and stored securely. We do not share personal information with third parties without your explicit consent.

For detailed information, please refer to our Privacy Policy.

You can delete your account directly from the app settings.

Terms of Service

By using BaeBae, you agree to our Terms of Service. Please review them within the app for complete details about usage, content guidelines, and user responsibilities.

App Store Compliance

BaeBae complies with all App Store guidelines and policies. We are committed to providing a safe, family-friendly environment for all users.